FAQ

FAQS

  1. Why Choose Us?

    We offer a compelling selection of products, characterized by their excellent quality, swift delivery, affordability, and backed by top-notch customer support, all infused with our passion for serving you.

  2. How to Place an Order?

    It’s a breeze! Simply pick your desired products, add them to your cart, enter your details, and click the “place order” button. Then, complete the payment online.

  3. What’s the Delivery Timeframe?

    Expect your order to arrive within 2-4 days, ensuring a speedy delivery experience.

  4. Is the Payment Method Secure?

    Absolutely! Your payment security is our priority. Visit our payment page for more information and peace of mind.

  5. How Can I Confirm My Booking/Order?

    Once your payment is successfully processed, our dedicated Diwali Gun customer care team will send a confirmation email to your registered Gmail account. This email will contain a unique Booking/Order ID for your reference and a list of the items you’ve booked.

  6. How Can I Make a Payment?

    We offer various payment methods, including Cash-on-Delivery. Explore more options on our payment page.

  7. Are There Hidden Fees for Online Purchases?

    Rest assured, there are no hidden charges. We provide free delivery for orders exceeding 10,000/-; otherwise, delivery charges apply, varying based on distance.

  8. What Is Cash on Delivery (COD)?

    If you prefer not to pay online, choose Cash-on-Delivery (COD). With COD, you can pay in cash when your product is delivered to your doorstep, eliminating the need for advance payment.

  9. How Is Delivery Conducted?

    We rely on reputable transportation services in India to ensure the safe and reliable delivery of your orders.

  10. Can I Cancel My Order? Yes, you can cancel your order before it’s dispatched for delivery. Simply call our customer care support, provide your order ID, and they’ll assist you in halting the processing of your order.

  11. Can I Buy Fireworks at Any Time of the Year?

    Absolutely! Fireworks are a year-round delight, perfect for various occasions like weddings, birthdays, and summer gatherings. Keep in mind that demand spikes before Diwali and New Year, so it’s wise to order early. Our website is open for orders 365 days a year.

  12. Are Our Fireworks Priced Similarly to Others?

    No, our prices stand out because we source directly from manufacturers, allowing us to offer some of the most competitive prices in India.